Privacy Statement
Cogent Qualitative Research Ltd t/a Bricolage is committed to protecting the privacy of our clients and research participants. This policy applies to all clients and personal information that we collect or use in the course of conducting our business, as well as all client information and research participant data housed at Cogent Qualitative Research Ltd t/a Bricolage or stored on the Cogent Qualitative Research Ltd t/a Bricolage network. Anyone who has access to such information or data must follow this privacy policy. It is the intention of this privacy statement (“Privacy Statement”) to explain to you the data information practices of Cogent Qualitative Research Ltd t/a Bricolage in relation to the information we collect about data subjects. Please read this statement carefully as it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Client Information
We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfil our obligations to them. We keep client information secure at all times and prevent the misuse and unauthorized disclosure of it by our employees or any third parties. 

Research Participant Information
In order to provide our services to clients, we may employ the use of client contact lists which would contain personal information such as names, email addresses, phone numbers, and mail addresses. In studies involving European citizens, client contact lists will only be used in cases where active consent to be contacted for research purposes has been granted by the participant.

All responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.

Research participation is voluntary, and sample members always have the opportunity to decline involvement or to "opt out" of the research after agreeing to participate.
In order to provide our services to clients, we may request from research participants their personal information such as names, email addresses, phone numbers, or mailing addresses. In cases of video-recorded research, the ability to record facial images could be requested. This collection of personal information from research participants is done solely through the legal basis of consent.

We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases, we may need to share personal information with third parties that provide research services in support of the research project. Any third party that receives personal information is obligated to follow all of the same privacy protection regulations as followed by Bricolage. At their request, we give research participants access to the personal information we have collected about them. We may charge a fee for this which will not exceed €6.35. We might request you to provide additional information to enable us to identify your personal data and/or to verify your identity. Please send all requests to valeriaortiz@bricolage.ie

We will accede to any such valid requests within 40 calendar days of the receipt of a valid request in writing. We correct any information that is inaccurate or incomplete, change their consent status, or have their personal information deleted if we do not have a legitimate reason for retaining same.

Sharing of Information
We may share your information in the following ways: (a) with our service providers, as necessary to enable them to provide services to us (in which cases such service providers are prevented from using the information except as necessary to provide the services); (b) with our clients; (c) as reasonably necessary to comply with law or a legal process (including a court or government order or subpoena), to detect, prevent, or otherwise address fraud, security or technical issues, to enforce this privacy policy, and to protect the rights, property or safety of Bricolage, our users, and/or the public; 

We will not process your personal data unless: (a) you have given your consent to our processing for a specific purpose; (b) processing is necessary for the performance of a contract with you or to comply with a legal obligation; or (c) processing is necessary for the purposes of the legitimate interests pursued by Bricolage or a third-party controller. In cases where the purpose of our processing is the “legitimate interest” purpose, we will also carefully balance those interests against your fundamental rights and freedoms related to your Information. Where processing is based on your consent, we will identify the processing purposes and provide you with relevant information to make the processing fair and transparent.

Information Security 
We maintain all necessary physical, electronic and procedural security measures to help safeguard client data and personal information. Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information. Nevertheless, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. If any information under our control is compromised, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised, and also take other steps as necessary in accordance with any applicable laws and regulations.

Data Integrity 
Cogent Qualitative Research t/a Bricolage will take reasonable steps to ensure the personal data is accurate, complete, current and relevant, and is used only as described in the “Data Retention” section below. While we accept responsibility for the management and confidentiality of the personal information collected, please note that we do not always have control over the accuracy of the information provided directly to us, and accept no responsibility for the information’s accuracy in such cases.

Data Retention 
In general, to determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. We may also process data on behalf of third parties who have engaged us. We keep personal information processed on behalf of third parties for as long as needed to provide services to the third party in question. Notwithstanding anything above to the contrary, we reserve the right to retain personal information for any period required by law or to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, Bricolage does keep a record of names in receipt of cash incentives for a period of up to six years for tax and audit purposes only, as is required of us by law.

Third Parties 
Our website may contain links to external websites, and areas where you can provide information to third parties. These are provided for your convenience only, and we do not have control over the content or privacy and security practices and policies of such third parties or third-party sites. Any personal information you provide in such areas, and on such linked pages, is provided directly to that third party and is subject to that third party’s privacy policy. Please learn about the privacy and security practices and policies of external websites and third-parties before providing them with personal information.

Compliance, Data Protection Officer
Your privacy is important to us. If you have any comments or questions regarding this Statement you can contact the DPO: valeriaortiz@bricolage.ie

Changes in the Privacy Policy 
We reserve the right to modify this privacy policy at any time. If we decide to change our policy, we will prominently post those changes here and any other place we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes, we will notify you either by way of an email or by a notice on our website. We will use information in accordance with the policy as it was in effect at the time information was collected.

Legal Obligations 
Under certain circumstances permitted or required by law (for example, in connection with law enforcement investigations), we may be required to disclose client data or personal information without giving notice.

Governing Law and Jurisdiction
This legal notice and all issues regarding Cogent Qualitative Research Ltd t/a Bricolage are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.

General
Delay or failure on our part in enforcing any of our rights shall not constitute a waiver by us of our rights and remedies. If any part of this Privacy Statement is held to be invalid or unenforceable, the validity or enforceability of the remainder will not be affected.

Contact Us
info@bricolage.ie